I know. We've really enjoyed them. They've transformed what used to be a long and somewhat exhausting trek on our local track into an easy walk in the park. (To clarify, the walk is easy - not the golf....😎)
@Tom Saguto thx Tom I can’t be bothered to go thru the hassle of RMA so I’ve cable tied the front wheel to the chassis! If that doesn’t work I’ll return it.
@Doug S no pics I’m afraid but it happened a dozen times yesterday which was annoying to say the least. Maybe it’s not up to the job of an English winter!
I sure will Tom, $h!t happens I guess. It’s a shame because it’s such a good trolley.
Yellow is the tie wrap but still wriggles free (in blue)
update:
I tie wrapped the wheel to the chassis and the other part of the wheel still wriggles free!
I called them and they say there’s a batch with ‘wrong’ glue and they’re sending me some glue to fix it myself.
Better than sending it back I guess!
Have you reached out to the company, @ian turnbull? Here's a link to their contact form.
Pics?